Business Phone Systems Simplified

Catch the Wave

Your phone system should make it easier to run your business, not hold you back. If you’re dealing with missed calls, an ageing system, or several providers who each look after a different part of it, it’s time for something simpler.

We supply and manage business phone systems built on Wave, Onecom’s cloud-based VoIP platform. It gives a small business the features you’d expect from a much bigger company’s phone system, without an on-site box, wiring, or an engineer visit every time you want to change something.

What Wave gives you

• Calls on a desk phone, a laptop, your mobile or straight from a browser, so your team can work from the office, at home or on the move using the same number
• Hunt groups and call queues, so calls reach the right people instead of ringing out
• Routing by time of day, voicemail and out-of-hours messages
• Call recording and call barring
• Live and historical call reports, so you can see how many calls you’re getting and how many you’re missing
• Video calling, and calling inside Microsoft Teams with Wave still handling the routing, for businesses that live in Teams

Everything supplied and set up

We don’t just hand you software. We supply and set up the desk phones and any other equipment you need, configure the system around how you actually take calls, port your existing numbers across so you keep them, and support you afterwards.

Mobiles too

Through our partnership with Onecom we can also supply business mobile packages alongside your phone system, with calls integrated into the system and one point of contact for support and billing. No more juggling several telecoms providers.

Hosted and supported in the UK

Wave runs in UK data centres and is backed by Onecom’s UK-based engineering team. We look after everything on our side, and we’re your first call if something goes wrong.

Whatever the size of your team

Add or remove users, devices and features as you grow, without disruption and without a new contract every time.

What does it cost?

It depends on how many people you have and what they need, so we don’t quote prices online. Tell us what you’ve got now and we’ll give you a clear, no-obligation quote.

The old phone network is being switched off

BT Openreach is retiring the analogue and ISDN phone network across the UK, with the final switch-off scheduled for January 2027. Once your exchange has moved over, anything still relying on those lines stops working, and that isn’t always just the phones — it can include an alarm or a card machine too.

If you’re not sure what you have or what needs to change, we’ll look at it, tell you plainly what’s involved, and plan the move so you keep your numbers and don’t lose calls along the way.

Not sure whether this affects you?

Tell us who your current phone provider is and what’s plugged in, and we’ll tell you. Get in touch.